System Status

Real-time health of all UpGPT services — Paula AI & ARIA.

All Systems Operational

Last checked: 07:22 PM

Paula AI — Property Management

Paula Voice AI (Vapi)
Operational
Paula SMS Handler (Twilio)
Operational
Maintenance Triage Engine
Operational
Work Order System
Operational
Vendor Dispatch
Operational
Tenant Status Portal
Operational

ARIA — Revenue Intelligence & Automation

Scheduling Engine
Operational
AI Qualification (Claude)
Operational
Calendar Sync
Operational
CRM Integrations
Operational

Shared Infrastructure

SMS Delivery (Twilio)
Operational
Email Delivery (SendGrid)
Operational
Dashboard & Analytics
Operational
Authentication & API
Operational

90-Day Uptime

Average across all services99.96%
Paula Voice AI (Vapi)
99.91%
Paula SMS Handler (Twilio)
99.95%
Maintenance Triage Engine
99.97%
Work Order System
99.96%
Vendor Dispatch
99.93%
Tenant Status Portal
99.99%
Scheduling Engine
99.98%
AI Qualification (Claude)
99.92%
Calendar Sync
99.96%
CRM Integrations
99.94%
SMS Delivery (Twilio)
99.95%
Email Delivery (SendGrid)
99.97%
Dashboard & Analytics
99.99%
Authentication & API
99.99%

Recent Incidents

Elevated latency on SMS delivery

Shared
resolved

2026-02-18

Twilio experienced elevated latency in the US-East region for approximately 23 minutes. SMS delivery was delayed but not lost. All messages were delivered successfully. Root cause: Twilio infrastructure maintenance.

Paula voice latency spike

Paula AI
resolved

2026-01-30

Vapi infrastructure experienced a brief latency spike affecting Paula voice calls for approximately 8 minutes. No calls were dropped. Response times returned to sub-second levels after the incident.