Available Now — 24/7/365

Hire Paula.
She Handles Support & Dispatch 24/7.

The AI voice agent that handles inbound calls, triages issues, guides customers through self-fixes, and dispatches field teams — so you don't have to.

30% fewer dispatch calls
< 1s answer time
Language: English
9:41
P

Paula AI

Active Call — 2:47

Maria Chen

Unit 402 - The Grand Oaks

L1 — Self-Fix

Issue

Garbage disposal jammed

"I've identified a garbage disposal jam. Let me guide you through the hex wrench reset..."

< 2 min

Avg Call Time

< 30s

SMS Response

8,760

Hours Yearly

15-30%

Self-Fix Rate

$0

Per-Call Fees

Ultra-Realistic Voice AI

Paula doesn't sound like a robot. She uses advanced neural text-to-speech with industry-specific context to empathize with callers while staying strictly on task.

Paula Voice AI feature illustration
  • Zero latency conversations
  • 25+ language support
  • Real-time sentiment monitoring
P

Paula AI

Transcribing Live...

PAULA

"Hi Maria, I'm sorry about the leak. Can you tell me if the water is currently running or just dripping?"

MARIA (TENANT)

"It's just a constant drip under the kitchen sink. It's pooling on the wood."

PAULA

"Understood. Please place a bucket there for now. Can you take a photo and send it to this number?"

Smart 4-Level Triage

Paula knows the difference between a loose knob and a burst pipe.

Level 1

Self-Fix

AI guides the caller through simple resets or visual checks. Zero cost to you.

Level 2

Schedule

Non-urgent tasks queued and routed for normal business hours.

Level 3

Urgent

Prioritized dispatch with immediate notification to your maintenance lead.

Level 4

Emergency

Immediate live escalation to your emergency vendor or on-call staff.

P

Paula AI

Online

Today 2:15 PM
Hi, the garbage disposal in my kitchen isn't working. It's just humming but nothing is spinning.
Hi Maria! I'm Paula, your maintenance assistant. Let's try a quick fix first. Under the sink, there's a small red 'reset' button on the bottom of the disposal. Can you try pressing that?
I pressed it but it's still just humming.
No worries. Look for a small Allen wrench under the sink. Insert it into the hole at the bottom of the disposal and turn it back and forth.
It's working! But there's still a small leak under the sink.
Great job! For the leak, I've created Work Order #8821 and scheduled a plumber for tomorrow 9-11 AM.

Intelligent SMS Troubleshooting

60% of customers prefer texting. Paula handles SMS threads with the same logic as voice, guiding callers through L1 self-fixes before ever dispatching a technician.

30s

Median Response

100%

Record Capture

How Paula Compares

The only solution built for AI-first triage and dispatch — across any industry.

Response Time

Paula AI< 1 Second
Answering Service2 - 5 Minutes
AppFolio / EntrataN/A (Portal Only)
LatchelVaried

Self-Fix Logic

Paula AIYes (Advanced)
Answering ServiceNo
AppFolio / EntrataBasic
LatchelLimited

Per-Call Fees

Paula AINo — Flat Rate
Answering Service$1.50 - $4.00
AppFolio / EntrataIncluded
LatchelSubscription

Photo Analysis

Paula AIStandard
Answering ServiceNo
AppFolio / EntrataNo
LatchelNo

25+ Languages

Paula AIYes
Answering ServiceNo
AppFolio / EntrataNo
LatchelLimited

24/7 Availability

Paula AIAlways On
Answering ServiceBusiness Hours+
AppFolio / EntrataPortal Only
LatchelBusiness Hours

Dashboard Preview

See everything Paula does in one unified view.

app.upgpt.com/dashboard/paula
Paula AI Dashboard showing maintenance requests, triage levels, and vendor dispatch status

Simple, Scalable Pricing

Premium AI service with transparent, scalable pricing. No hidden fees.

Early adopter pricing — subscribe now to lock in this rate permanently

$600/month minimum (300 doors) across all plans.

Starter

For small operations getting started with AI.

$3$2/ door / mo
  • 24/7 AI Voice Intake
  • Basic Troubleshooting
  • Email Notifications
  • SMS Maintenance Logs
Most Popular

Professional

Full-service AI for growing teams.

$5$3/ door / mo
  • Everything in Starter
  • Full 4-Level Triage
  • Automatic Vendor Dispatch
  • Photo Analysis
  • Basic PMS Integration

Premium

Advanced intelligence for larger operations.

$8$4/ door / mo
  • Everything in Professional
  • Advanced Troubleshooting
  • Custom Maintenance Workflows
  • Direct PMS Integration
  • Owner Reporting Dashboard

Enterprise

White-glove service for high-volume operations.

Custom
  • Everything in Premium
  • Custom AI Voice Training
  • Dedicated Success Manager
  • Multi-Language Support
  • Full API Access
Live Now

Handling calls for property management companies right now.

Answer Time

< 1s

Human Hand-off

< 2%

Paula handles maintenance requests, emergency triage, and vendor dispatching. She doesn't just record issues — she fixes them through guided troubleshooting.

Dispatch Avoided

$175 SAVED

P

Paula (AI Dispatch)

Active now

Hi Maria, I see you're reporting a garbage disposal issue at 62 Iluna. Is the motor making a humming sound or is it silent?
11:02 PM
It's just humming but nothing is moving. I think it's stuck.
11:03 PM
Got it. Please check under the sink for a small hex wrench. Insert it into the hole at the bottom and turn it. This usually clears jams!
11:04 PM
OMG it worked! Thank you so much Paula!
11:08 PM

Ready to stop answering every inbound call yourself?

Operations teams across property management, field service, dental equipment, HVAC, and medical devices are reclaiming their time with Paula AI. See why they're making the switch.

Try Paula Now

No credit card required. Set up in under 5 minutes.